Q: Why is ISO 9000 so popular?

A: One important factor is the generic nature of the standards. They are specifically designed to be applicable to organizations of any size in any sector.

Many businesses and governments require their suppliers to apply ISO 9000. This helps to ensure that the products, components or services that they receive will consistently meet their needs.

Because the standards are recognized and applied around the world, customers can be confident that suppliers who use them will consistently meet their quality management requirements, whether they are located across the street or across the ocean. As a result, the standards play an important role in facilitating international trade.

In addition to satisfying the demands of their customers, many organizations find that applying the standards also helps to improve their performance and cost-effectiveness. It also can make their products more appealing to potential new customers, or give them an edge over their competitors.